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  1. Request your Google Play refund

    Request a Google Play purchase refund with our easy, self-help flow that lets you skip the line and submit refund requests on Play purchases.

  2. Learn about Google Play refund policies

    Learn about Google Play refund policies Google may give refunds for some purchases made through Google Play’s billing system, based on the refund policies described below. Refund …

  3. Request a refund on Google Play

    Request a refund on Google Play Important: To check if a purchase is eligible for a refund, learn about Google Play refund policies. To check the status of an existing refund, check your …

  4. Check your Google Play refund status

    Check the status of your Google Play refund with our easy, automated self-help flow that lets you check the status of your refund.

  5. Check the status of a refund request for Google Play

    After you request a refund, you can check the status of your request. It typically takes 1–4 days to receive a decision of whether a refund will be granted or not. Check your refund request status …

  6. Report charges you don't recognize - Google Play Help

    If the charge in question isn't in one of these formats, it didn't come from Google Play. Contact your payment provider (for example, bank or card-issuer) for more information. Important: If …

  7. Learn about refunds - Google Pay Help

    Learn about refunds To request a refund, review the refund policies and instructions for your product. Refund policies and instructions For refund instructions, check the support website for …

  8. Apps, games, & in-app purchases (including subscriptions) refund ...

    Google doesn't give refunds for most Google Play purchases. However, there are exceptions detailed below. For apps, games, and in-app purchases where Google is the developer, …

  9. Refund timelines for Google Play purchases

    Refund timelines for Google Play purchases If your refund request is approved, refunds from Google Play are returned to the payment method used to make the original purchase. Refunds …

  10. 1. Start your return - Google Store Help

    Learn more about Google Store return policy. Important: To return multiple items from the same order together, follow the steps below and select all items to return in your Google Store order …