Add Yahoo as a preferred source to see more of our stories on Google. U.S. consumers are catching onto the fact that retailers are tightening up returns. According to a Harris Poll consumer survey ...

Did a pair of shoes you got for Christmas not fit quite right? Or, did you get a book that you already read and want to exchange it for the a different one you have saved on Goodreads? Returns and ...

Have some gifts you need to return but don’t want to get stuck in the day-after-Christmas shopping frenzy? Some retailers are offering extended holiday return periods that run into late January.

It is a frustrating moment, but it happens to all of us: You need to make a return – but you realize you don’t have the receipt. Regardless of whether it was a simple mistake of misplacing it, or you ...

Four out of ten consumers will return “at least” one online purchase each month, a new report finds. That’s a lot of returns, which presents a challenge for any online stores with tight margins. The ...

The return period runs from November 1, 2025 through January 31, 2026, applying uniformly to all holiday purchases regardless of when during those two months items were bought. Whether a customer ...

Retailers like Amazon and Macy’s have added fees or shortened the online purchase return window this holiday season, according to the Wall Street Journal. Abercrombie, J. Crew, H&M and other companies ...

Editor's note: The following is a guest post from Michael Simoncic, managing director, and Alfredo Lozano, director at Alvarez & Marsal's Consumer and Retail Group, a global professional services firm ...